Display html links RT history

RT Users
1

Dear community,

I’m pretty sure that this question have already been posted, but I can’t retrieve this answer.

Is it possible to display the link of an url (http://www.domain.com) in the RT’s update history ?

I do not use the WYSIWYG message composer in preferences.

Thanks for your help
Tanguy

2

Look at the MakeClicky option as documented in etc/RT_Config.pm and then
set it appropriately in etc/RT_SiteConfig.pm.

Thomas

3

Dear community,

I’m pretty sure that this question have already been posted, but I can’t retrieve this answer.

Is it possible to display the link of an url (http://www.domain.com) in the RT’s update history ?

I do not use the WYSIWYG message composer in preferences.

You want to search for MakeClicky in RT_Config.pm and then enable it
in your RT_SiteConfig.pm

-kevin

4

Dear community,

Works fine
Thanks

Tanguy-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com [mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Kevin Falcone
Sent: mardi 3 mai 2011 15:36
To: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Display html links RT history

On Tue, May 03, 2011 at 10:37:43AM +0100, tanguy.lagroy@bt.com wrote:

Dear community,

I’m pretty sure that this question have already been posted, but I can’t retrieve this answer.

Is it possible to display the link of an url (http://www.domain.com) in the RT’s update history ?

I do not use the WYSIWYG message composer in preferences.

You want to search for MakeClicky in RT_Config.pm and then enable it in your RT_SiteConfig.pm

-kevin