Display a subset of custom field values

RT Users
1

Hello all,

I have two custom fields: Building and Rooms

Example:
Building: Baldy, Capen, Clemens…
Rooms: Baldy 101, Baldy 102…Capen 1, Capen 5…etc

If someone picks “Baldy”(from the Building custom field) is there anyway just to display the baldy rooms in the “Rooms” custom field?

Any help would be greatly appreciated…as I’m very new to RT.

Thanks in advance,
Gary
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2

Gary,

You could put your Custom Fields in "Categories". That way, certain

categories have specific available choices of values distinct from each
other.If each “Building” value was a category, then each category could
have specific “room” values. Just a thought.

Kenn
LBNLOn 3/20/2008 11:59 AM, Gary & Gina Koteras wrote:

Hello all,

I have two custom fields: Building and Rooms

Example:
Building: Baldy, Capen, Clemens…
Rooms: Baldy 101, Baldy 102…Capen 1, Capen 5…etc

If someone picks “Baldy”(from the Building custom field) is there anyway
just to display the baldy rooms in the “Rooms” custom field?

Any help would be greatly appreciated…as I’m very new to RT.

Thanks in advance,
Gary

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3

Keep in mind that RT’s categories feature does not work will if the values
are not unique across all categories.On 3/20/08, Kenneth Crocker KFCrocker@lbl.gov wrote:

Gary,

    You could put your Custom Fields in "Categories". That way,

certain
categories have specific available choices of values distinct from each
other.If each “Building” value was a category, then each category could
have specific “room” values. Just a thought.

Kenn
LBNL

On 3/20/2008 11:59 AM, Gary & Gina Koteras wrote:

Hello all,

I have two custom fields: Building and Rooms

Example:
Building: Baldy, Capen, Clemens…
Rooms: Baldy 101, Baldy 102…Capen 1, Capen 5…etc

If someone picks “Baldy”(from the Building custom field) is there anyway
just to display the baldy rooms in the “Rooms” custom field?

Any help would be greatly appreciated…as I’m very new to RT.

Thanks in advance,
Gary

4

Todd,

Yep, I forgot to mention that. I don't use them myself for that very

reason. I’m waiting for the bugs to shake out on that one.

Kenn
LBNLOn 3/20/2008 12:24 PM, Todd Chapman wrote:

Keep in mind that RT’s categories feature does not work will if the
values are not unique across all categories.

On 3/20/08, Kenneth Crocker <KFCrocker@lbl.gov mailto:KFCrocker@lbl.gov> wrote:

Gary,

        You could put your Custom Fields in "Categories". That way,
certain
categories have specific available choices of values distinct from each
other.If each "Building" value was a category, then each category could
have specific "room" values. Just a thought.

Kenn
LBNL


On 3/20/2008 11:59 AM, Gary & Gina Koteras wrote:
 > Hello all,
 >
 > I have two custom fields: Building and Rooms
 >
 > Example:
 > Building: Baldy, Capen, Clemens...
 > Rooms: Baldy 101, Baldy 102...Capen 1, Capen 5....etc
 >
 > If someone picks "Baldy"(from the Building custom field) is there
anyway
 > just to display the baldy rooms in the "Rooms" custom field?
 >
 > Any help would be greatly appreciated...as I'm very new to RT.
 >
 > Thanks in advance,
 > Gary