Display a custom-field value in a ticket's list

RT Developers
1

Hello all,

I want display a custom-field value in a ticket’s list.

For example: If you click “newst unowned tickets” you get a list of tickets:

ID Subjet queue status Created
1 Sub 1 queue1 open 22 hours ago
2 Sub2 queue2 new 1 hour ago
…

I want display also a costumfield:

ID Subject queue status Created Costum_Field_Name
… Value1
… Value2

Many Thanks,
Tamodew

2

Use the the Search Builder. (Click Tickets link on right menu).
Then bookmark/“Save search” as you see fit.

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