we only allow tickets submitted thru a webform
how can i disable the “New ticket in” button in RT at the top of the page?
[image: Inline image 1]
we only allow tickets submitted thru a webform
how can i disable the “New ticket in” button in RT at the top of the page?
[image: Inline image 1]
nevermind, i found it.
/opt/rt4/share/html/Elements/CreateTicket
*She blinded me with science, she tricked me with technology. ~ Thomas Dolby
we only allow tickets submitted thru a webform
how can i disable the “New ticket in” button in RT at the top of the page?
The ‘New Ticket In’ is a PageWidget() which is part of the menu.
You can read about changing menus using callbacks here:
http://requesttracker.wikia.com/wiki/Menus
-kevin
thanks for the reply. i’ll try to figure how to do it the way you suggest
in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
from:
<%ARGS>
$SendTo => ‘/Ticket/Create.html’,
</%ARGS>
to:
<%ARGS>
$SendTo => ‘/’,
</%ARGS>On Fri, Feb 8, 2013 at 2:50 PM, Kevin Falcone falcone@bestpractical.comwrote:
On Fri, Feb 08, 2013 at 01:54:04PM -0800, jesse west wrote:
we only allow tickets submitted thru a webform
how can i disable the “New ticket in” button in RT at the top of the
page?The ‘New Ticket In’ is a PageWidget() which is part of the menu.
You can read about changing menus using callbacks here:
http://requesttracker.wikia.com/wiki/Menus-kevin
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*She blinded me with science, she tricked me with technology. ~ Thomas Dolby
thanks for the reply. i’ll try to figure how to do it the way you suggest
in the meantime, i changed /opt/rt4/share/html/ElementsCreateTicket
from:
If you’re going to just change the element, at least do it in a local
override so when you upgrade you don’t lose your customization.
http://requesttracker.wikia.com/wiki/CustomizingWithLocalDir
-kevin