I’m trying to make RT mail out a digest to list watchers every evening,
rather than dump a load of email on them.
It’s pretty easy to do, assuming I create and maintain a list of who is
AdminCC on which list, but it means adding people in the system, and keeping
them on a seperate config list.
As far as I can tell, the rt command line tool doesn’t have a way of
querying this in the summary.
You can update it, but can’t actually query it as far as I can tell.
Therefore I ask one of two things.
- Is there an existing digest module that I can, uhhh, liberate
- Is there a way of querying queue watchers from the command line?
Also, I’ve modified Date.pm to accept dates in the format /dd/mm/yy[yy] if
Ecce Potestas Casei