I want to create some unprivileged users and get rights for create
ticket to everyone to different queues. If I have two unprivileged
users: user1 and user2, and two queues: queue1 and queue2, I would like
that user1 can only create tickets on queue1 and user2 con only create
tickets on queue2.
I have seen that when I configure the rights for a queue, I can
configure the rights for all the unprivileged users, but not for one of
I think that the best think to do that is to add an unprivileged user to
a group and assign the rights to the group, but I can’t add unprivileged
users to a group.
Somebody can help me?
I’m using RT version 3.6.3
/ / Oriol Martï¿½ i Bonvehï¿½
C E / S / C A Departament de Sistemes i Xarxes
/_/ Centre de Supercomputaciï¿½ de Catalunya
Gran Capitï¿½, 2-4 (Edifici Nexus) ï¿½ 08034 Barcelona
T. 93 205 6464 (ext. 505) ï¿½ F. 93 205 6979 ï¿½ firstname.lastname@example.org