How/why do people decide whether a Watcher should CC’d or AdminCC’d?
I’m just setting RT up, but so far I can’t see any functional difference
between these two catagories - what am I missing?
Also, what is a “Transaction” vs. “Correspondence”?
I’ve looked through what I could find of documentation, but couldn’t find
answers to how these terms are used.
Thanks is advance, Sherry
Sherry M. Rogers University of California, Berkeley
System & Network Security phone (510)642-7157