Determining authenticated user via REST API?

RT Developers
1

Hi all,

So I’ve been tasked with setting up a live chat support system which will tie into a publically available RT system, for authenticating and logging. I’ve got the logging part done with no problem, but I’m a little stuck on authentication. I would like to be able to transparently authenticate against RT using the session cookie they get from logging in to the web UI, preferably seeding the user name for the live chat from it, too. So, since the power of Google and the RT wiki didn’t reveal it, I was hoping someone here could illuminate me with a convenient way to do this using the REST API, before I start hacking together a new module for RT.

Thanks,
Steve Rushing

2

So I’ve been tasked with setting up a live chat support system which will tie into a
publically available RT system, for authenticating and logging. I’ve got the logging part
done with no problem, but I’m a little stuck on authentication. I would like to be able to
transparently authenticate against RT using the session cookie they get from logging in to the
web UI, preferably seeding the user name for the live chat from it, too. So, since the power
of Google and the RT wiki didn’t reveal it, I was hoping someone here could illuminate me with
a convenient way to do this using the REST API, before I start hacking together a new module
for RT.

The RT::Authen::ExternalAuth module will authenticate using external
cookies

-kevin