DependsOn and DependedOnBy Query problem

RT Users
1

When we add the DependsOn and DependedOnBy columns to the output of the
ticket search we get all the tickets with dependencies but instead of
the correct links to those tickets all the links are to the ticket itself:

DependsOn DependedOnBy

466 466 466

This output shows that 466 is DependedOn twice by itself, when in fact
it is DependedOnBy 467 and 470. So the query seems to be returning the
opposite of what it should.

Found a similar problem from last year:

http://www.gossamer-threads.com/lists/rt/users/43916#43916

but the fix seemed to have been to upgrade to 3.4.2rc1, but we’re
running 3.4.2 and still have the problem. I didn’t see anything in the
release notes for 3.4.3, .4 or .5 on this.

Suggestions?

Scott

2

I think this was fixed somwhere between 3.4.0-3.4.5.On 5/30/06, Scott Briere sbriere@ll.mit.edu wrote:

When we add the DependsOn and DependedOnBy columns to the output of the
ticket search we get all the tickets with dependencies but instead of
the correct links to those tickets all the links are to the ticket itself:

DependsOn DependedOnBy

466 466 466

This output shows that 466 is DependedOn twice by itself, when in fact
it is DependedOnBy 467 and 470. So the query seems to be returning the
opposite of what it should.

Found a similar problem from last year:

Carbon60: Managed Cloud Services

but the fix seemed to have been to upgrade to 3.4.2rc1, but we’re
running 3.4.2 and still have the problem. I didn’t see anything in the
release notes for 3.4.3, .4 or .5 on this.

Suggestions?

Scott

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