Hi.
The editing of Admin-CC is part of the right ‘modify ticket’. There is no right inside RT for editing watchers of tickets, there is a right for editing watchers of queues only.
We need to prevent users in one group from editing the Admin-CC role of a ticket. It is not neccesary they see the role at all but doesn’t matter if they see it.
I would hide the field in with javascript or perl-code at ‘create.html’ and ‘update.html’ if the group matches. I wonder if there is a better way to do this.
Any ideas?
Regards, Andre.