Hi,
we need to delete duplicate users from the users table.
They appeared because of some inssues with the regular import from ERP system.
Now the question is:
- How to find (redundant) users that do not have ticket entries?
- How to erase them without tangering RTs internals?
Is RT shredder the best option? Can it be limited to users without tickets?
Thanks for help
Joerg
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