Alle,
Is there any way to (safely) delete a comment? Example: NUG uses "Comment"
vice “Reply” to a respond to a requestor and then realizes he/she has to use
“Reply”, thus causing duplicate information in the ticket, a Comment meant
as a Reply and the actual Reply to the requestor.
If not, this might be a useful addition to the Web interface in the future.
All I have found in the archives are the scripts to delete dead tickets.
Best Regards,
Camron
Camron W. Fox
Hilo Office
High Performance Computing Group
Fujitsu America, INC.
E-mail: cwfox@fujitsu.com
Phone: (808) 934-4102
Pager: (808) 934-1290
Cell: (808) 937-5026