"delete" Button in Ticket view

RT Users
1

Hi,

is it possible to get the “delete” Button back int the Ticket View like
in rt 3.6.*? It was so handy in the upper right where “Open”,“Take”…
is placed. :slight_smile:

Best regards,
Frederic Jaeckel

signature.asc (197 Bytes)

2

is it possible to get the “delete” Button back int the Ticket View like
in rt 3.6.*? It was so handy in the upper right where “Open”,“Take”…
is placed. :slight_smile:

+1 for this suggestion.

Alternatively, is there a quick way to implement this feature myself?
Should I just look at the code for 3.6?

David

3

Should be a simple callback in Elements/Tabs I would think. Or just a
local mod to Elements/Tabs for the not-as-clean route.

David O’Callaghan wrote:> On 07/05/09 13:45, Frederic Jaeckel wrote:

is it possible to get the “delete” Button back int the Ticket View like
in rt 3.6.*? It was so handy in the upper right where “Open”,“Take”…
is placed. :slight_smile:

+1 for this suggestion.

Alternatively, is there a quick way to implement this feature myself?
Should I just look at the code for 3.6?

David

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4

David O’Callaghan wrote:

On 07/05/09 13:45, Frederic Jaeckel wrote:
  
is it possible to get the "delete" Button back int the Ticket View like
in rt 3.6.*? It was so handy in the upper right where "Open","Take"...
is placed. :)

</pre></blockquote>



+1 for this suggestion.

Alternatively, is there a quick way to implement this feature myself?
Should I just look at the code for 3.6?
http://www.cs.kent.ac.uk/people/staff/tdb/rt3/

… look under “Callbacks”

5

Hi,

is it possible to get the “delete” Button back int the Ticket View like
in rt 3.6.*? It was so handy in the upper right where “Open”,“Take”…
is placed. :slight_smile:

As far as I know, no such thing was ever built into RT 3.6. However,
RT::Extension::QuickDelete should work as well on 3.8 as it did on 3.6.