my $Users = RT::Users->new($session{CurrentUser});
$Users->LimitToPrivileged;
while ( my $User = $Users->Next()) {
my $currentUserTickets = new RT::Tickets($User);
$currentUserTickets->LimitStatus(VALUE => “new”);
if ($currentUserTickets->Count) {
my $oldest_in_sec = (time -
$currentUserTickets->First->CreatedObj->Unix());
.
.
}
}