A previous round a discussion on this topic:
http://lists.fsck.com/pipermail/rt-devel/2005-June/007291.html
I’m looking for something with a little less duct-tape nature.
Attached is a patch to add a per-Queue DefaultOwner property that can be
manipulated through the UI in the normal way ( Admin/Queues/Modify.html ).
Note: I am not familiar with the RT codebase. Critique is welcome.
RT-DefaultOwner.patch (10 KB)