Similar to template messages in emails, I want to have a template in the
ticket’s description field. I assume I can use a scrip to fill it with
the text I want but everything I have tried so far does not appear to
work. Anyone already have some working code for this?
Email Disclaimer Notice
This email is confidential and is intended only for the named recipient.
If you are not the intended recipient you should not disseminate, distribute or copy this e-mail.
Please notify the sender immediately and delete this email from your system.
E-mail transmission cannot be guaranteed to be secure or error-free as information could be
intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses.
The sender therefore does not accept liability for any errors or omissions in the contents
of this message, which arise as a result of e-mail transmission.
Activity and use of The Caudwell Holdings group of companies’ systems is monitored to
secure its effective use and operation and for other lawful business purposes.
Any views or opinions are solely those of the author and do not necessarily
represent those of The Caudwell Holdings group of companies.
Scanning of this message and addition of this footer is performed
by SurfControl E-mail Filter software in conjunction with
virus detection software.