Hello,
RT shows in general only open queues without refreshing. After changing this and looking into a single request it will change to default settings when displaying the whole queues.
Is it possilbe to change the default to show all unresolved concerns with a refreshing of 5 minutes?
I use version 1.0.7
Regards, Harald
Harald Bluhm mailto:HBluhm@insigma.de
INSIGMA GmbH http://www.insigma.de
Classen-Kappelmann-Str. 24 Tel.: +49 (0)221 940501-22
D-50931 Koeln Fax.: +49 (0)221 940501-99