Default search results Order by?

RT Users
1

Is there a way to set default Order By? RT defaults to Order By ID
ASCENDING, but I want to change it to Order By Priority DESCENDING.

Ideas?

Aaron Sallade’
Application Manager
PTSO of Washington
“Shared Technology for Community Health”
(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade@ptsowa.org

2

Aaron,

Which default? A search result? A Default query?

Kenn
LBNLOn 4/21/2008 12:00 PM, Aaron Sallade wrote:

Is there a way to set default Order By? RT defaults to Order By ID
ASCENDING, but I want to change it to Order By Priority DESCENDING.

Ideas?

Aaron Sallade’
Application Manager
PTSO of Washington
//“Shared Technology for Community Health”///
/(206) 613-8938 Desk
(206) 521-8833 Main
(206) 613-5078 Fax
asallade@ptsowa.org mailto:asallade@ptsowa.org

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