Simple question but couldn’t find a definitive answer.
RT Version 3.6.5
Is it possible to have a different Results page per queue when using
QuickSearch to select the queue results? i.e. clicking on the queue name
I know that the user has a default Search format and there is a system
wide default search format but is there one per queue?
If the answer to this is no, is there anyway I can have something
displayed like the QuickSearch but with a modified list of saved
searches? I don’t want the results displayed on the homepage just the
option to run the saved search i.e. a list of saved searches.