Debugging Scrips

RT Users
1

Hi,

Would anyone be able to tell me how to enable debugging in RT? I’m
taking my first tentative steps in Scrip creation and badly need some
feedback on where I’m falling over! Any pointers appreciated.

Regards,

Dermot Williams
Technical Support Engineer
Irish Broadband Internet Services

2

Dermot Williams wrote:

Hi,

Would anyone be able to tell me how to enable debugging in RT? I�m
taking my first tentative steps in Scrip creation and badly need some
feedback on where I�m falling over! Any pointers appreciated.

Configure RT logging to debug level in one file, trigger condition and
look in logs.

You could use $RT::Logger->debug(‘Message’); in your scrips. It’s an
Log::Dispatch objeect read more in its perldoc.

Jesse promised more flexible scrip debug process in future. We could
only wait for it.

		Good luck. Ruslan.