Debian testing, rt 3.4 No root path(s) specified at /usr/share/request-tracker3.4/libexec/webmux.pl

RT Users
1

Hi

I have installed the packages for Request Tracker 3.4 on a Debian Sarge
system.

When I try to start up Apache running Request Tracker 3.4 I get the following
message

Starting web server: apache No root path(s) specified
at /usr/share/request-tracker3.4/libexec/webmux.pl line 112

Line 112 is
rmtree([ bsd_glob("$RT::MasonDataDir/obj/*") ], 0, 1);

I tried following this but couldn’t spot anything obvious. I have set WebPath
in the RT_SiteConfig.pm file.
Set($WebPath , “/rt”);

Has anybody any idea what is causing this?

I’m not running my Request Tracker 3 version when testing 3.4.
I took a copy of my Request Tracker 3 Database and ran the scripts for
updating it for 3.4.

Karen

2

Someone probably knows better than I do, but I played with this
some. The problem is that this code is somehow being executed twice.
The first time it deletes the files correctly, the second time, it
complains, since the directories have already been erased.

I made the error go away by adding a line something like:

system(“touch $RT::MasonDataDir/obj/fake_file”)On Thu, 5 May 2005, karen turner wrote:

I have installed the packages for Request Tracker 3.4 on a Debian Sarge
system.

Starting web server: apache No root path(s) specified
at /usr/share/request-tracker3.4/libexec/webmux.pl line 112

Line 112 is
rmtree([ bsd_glob(“$RT::MasonDataDir/obj/*”) ], 0, 1);