Dealing with Quoted-Printable?


#1

Hi!

I’m a happy user of stripmime.pl with RT, but I am having problems with
Quoted-Printable in subjects of mails going into the system. Anyone made a
hack for this?

Jesper M�rtenson, network/unix-consultant
Arrowhead Carrier – +46 705 98 01 81 (cellular)


#2

Hi!

I’m a happy user of stripmime.pl with RT, but I am having problems with
Quoted-Printable in subjects of mails going into the system. Anyone made a
hack for this?

We’re having the same problem here (without stripmime.pl) and since I
asked the same question on this list a few days ago without any answers I
guess that there is no solution yet.

Does someone know where the right place in the code for the fix is? I
mean, is there a single point in the RT code where incoming mails are
pre-processed and where one could fix the subject line before the rest of
RT continues ?

Thanks,

Chris


#3

It actually came up a year or so ago. I believe the hack is
to modify lib/rt/ui/mail/manipulate.pm
It appears that MIME::Word (part of the MIME::Entity package can do the decoding.
If anyone wants to submit a patch for 1.0 that doesn’t drag in all of MIME::Entity as a dependency (though that’s what we do in RT2) I’d be happy to include
it in .1.0.5On Wed, Aug 23, 2000 at 04:16:25PM +0200, System Administrator wrote:

On Mon, 21 Aug 2000, Jesper Maartenson wrote:

Hi!

I’m a happy user of stripmime.pl with RT, but I am having problems with
Quoted-Printable in subjects of mails going into the system. Anyone made a
hack for this?

We’re having the same problem here (without stripmime.pl) and since I
asked the same question on this list a few days ago without any answers I
guess that there is no solution yet.

Does someone know where the right place in the code for the fix is? I
mean, is there a single point in the RT code where incoming mails are
pre-processed and where one could fix the subject line before the rest of
RT continues ?

Thanks,

Chris


rt-users mailing list
rt-users@lists.fsck.com
http://lists.fsck.com/mailman/listinfo/rt-users

jesse reed vincent — root@eruditorum.orgjesse@fsck.com
pgp keyprint: 50 41 9C 03 D0 BC BC C8 2C B9 77 26 6F E1 EB 91
I have images of Marc in well worn combat fatigues, covered in mud,
sweat and blood, knife in one hand and PSION int he other, being
restrained by several other people, screaming “Let me at it!
Just let me at it!” Eichin standing calmly by with something
automated, milspec, and likely recoilless.
-xiphmont on opensource peer review


#4

It actually came up a year or so ago. I believe the hack is
to modify lib/rt/ui/mail/manipulate.pm
It appears that MIME::Word (part of the MIME::Entity package can do the decoding.
If anyone wants to submit a patch for 1.0 that doesn’t drag in all of MIME::Entity as a dependency (though that’s what we do in RT2) I’d be happy to include
it in .1.0.5

Thanks for the info. I’ve changed it as suggested–but I didn’t had the
time to make it independent of MIME::Word. (I’ve installed this Perl
module on my system so the dependency isn’t an issue for me. I can
understand if you don’t want to include the patch as is but maybe the
patch can be helpful for others on the list too. In fact, installing
MIME::* isn’t such a big problem…)

The patch is attached (apply to lib/rt/ui/mail/manipulate.pm). Hints to
improve this are always welcomed!

Cheers,

Chris
F&F Computer Anwendungen Tel: 089/51727-0
und Unternehmensberatung GmbH Fax: 089/51727-111
Westendstr. 195 Mail:C.Schwarz@ff-muenchen.de
D-80686 Muenchen http://www.ff-muenchen.de

patch (607 Bytes)