Dead and Resolved Tickets Pruning

RT Users
1

Hi guys, I have a quick question…

I have had RT2 setup for quite a while now, and receive over 300 email’s per
day, so the database is getting quite huge.
I wanted to know if anyone has a good idea on how to prune all the dead and
resolved tickets that are like over 3 months old.
Because Im sure I dont need those anymore.

Any suggestions will gladly be accepted.

Thanks,
P.M.

2

Hi Pedram!On Wed, 28 Apr 2004, Pedram M wrote:

I have had RT2 setup for quite a while now, and receive over 300 email’s per
day, so the database is getting quite huge.
I wanted to know if anyone has a good idea on how to prune all the dead and
resolved tickets that are like over 3 months old.
Because Im sure I dont need those anymore.

This is one of the “Most Wanted Features” of RT. Look at the list.

I’m attaching a tool that I found on the list…

Note that this tool is NOT supported by RT devels nor maintained by anyone
to my knowledge… use it at your own risk. Read the comments inside the file.

Hope this helps…

Paulo Matos

|Sys & Net Admin | Servi�o de Inform�tica |
|Faculdade de Ci�ncias e Tecnologia | Tel: +351-21-2948596 |
|Universidade Nova de Lisboa | Fax: +351-21-2948548 |
|P-2829-516 Caparica | e-Mail: pjsm@fct.unl.pt |

purge-dead-v0.05.pl (3.14 KB)