Deactivate User Nobody

RT Users
1

Hello all,

Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?

or is it a recipe for an proximate event?

best regards john

best regards john
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2

Hello all,

Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?

or is it a recipe for an proximate event?

best regards john

You will need to run through all the scrips and perl code to
ensure that nothing sets the owner to Nobody and uses an actual
value. It sounds like a recipe for disaster with tickets being
assigned at creation to owners that cannot resolve them. It
may be that your workflow will allow that to work. What are
you trying to gain from this change?

Cheers,
Ken

3

Hello all,

Is it possibe to deactivate the user nobody without any Disadvantages for
the whole system?

or is it a recipe for an proximate event?

best regards john

You will need to run through all the scrips and perl code to
ensure that nothing sets the owner to Nobody and uses an actual
value. It sounds like a recipe for disaster with tickets being
assigned at creation to owners that cannot resolve them. It
may be that your workflow will allow that to work. What are
you trying to gain from this change?

To echo Ken, that’d be a lot of work.
What are you trying to do?

-kevin

4

What are you trying to gain from this change?

Nobody should use the nobodyuser to declarate the ticket created by nobody

thats the reason

any other proper suggestions for that?
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5

Hi,

User “nobody” been there for ages and only purpose of this user is to
be Owner of tickets that are no owned by a real person. And it’s only
way RT core uses this user record.On Fri, Mar 4, 2011 at 10:47 AM, john s. fireskyer@gmx.de wrote:

What are you trying to gain from this change?

Nobody should use the nobodyuser to declarate the ticket created by nobody

thats the reason

any other proper suggestions for that?

View this message in context: http://old.nabble.com/Deactivate-User-Nobody-tp31057111p31065525.html
Sent from the Request Tracker - User mailing list archive at Nabble.com.

Best regards, Ruslan.