I am following the installation manual from this website: ManualInstallation - Request Tracker Wiki
In the installation steps, I am configuring MySQL.
In the SETUP RT’S DATABASE step, after I run the command:
I got the following error:
In order to create or update your RT database, this script needs to connect to your mysql instance on localhost (port '') as rt_admin
Please specify that user's database password below. If the user has no database
password, just press return.
Password:
Working with:
Type: mysql
Host: localhost
Port:
Name: rt5
User: rt_user
DBA: rt_admin
Now creating a mysql database rt5 for RT.
Done.
Now populating database schema.
Done.
Now inserting database ACLs.
[warning]: DBD::mysql::st execute failed: Access denied for user ‘rt_admin’@‘localhost’ to database ‘rt5’ at /opt/rt5/sbin/…/lib/RT/Handle.pm line 475. (/opt/rt5/sbin/…/lib/RT/Handle.pm:475)
[critical]: DBD::mysql::st execute failed: Access denied for user ‘rt_admin’@‘localhost’ to database ‘rt5’ at /opt/rt5/sbin/…/lib/RT/Handle.pm line 475. (/opt/rt5/sbin/…/lib/RT.pm:409)
DBD::mysql::st execute failed: Access denied for user 'rt_admin'@'localhost' to database 'rt5' at /opt/rt5/sbin/../lib/RT/Handle.pm line 475.
I have passed the point of make fixdep; all CPAN modules necessary to get RT5 working are installed. I have set the password in the RT_SiteConfig.pm file as for the Admin user of the Database when creating it at its installation but the issue persists.
I really appreciate any help here.