DateTime localization in Templates

RT Users
1

Good day

I have a template and the template has such code

{$Transaction->CreatedAsString}: Запрос {$Ticket->id} обработан.

when I get mail from RT I see next:

Tue, Aug 13, 2019 2:45:36 PM: Запрос XXX обработан

can someone explain whether it is possible to localize the date and time?

2

Does $Transaction->CreatedObj->LocalizedDateTime work?

3

$Transaction->CreatedObj->LocalizedDateTime not worked. I see

Tue, Aug 13, 2019 12:45:05 PM: Запрос XXX обработан

But timezone has changed to GMT now. (with $Transaction->CreatedAsString was +3)

4

$Transaction->CreatedObj->DateTime(Timezone => 'user')

5

the problem was solved by setting the language for the user RT-System.
But very strange - in the settings the language was specified as “- (Russian)”… the problem was solved after setting the value “Russian” forcibly