Date/Time display question

RT Users
1

I’m using version 3.0.11-3 on a Debain machine.
I have the following line in my RT_SiteConfig.pm file: Set($Timezone ,
‘US/Eastern’);

Our server is set to display dates and times in UTC.

Shouldn’t RT be displaying all dates and times in US/Eastern instead of UTC,
since I have the $Timezone arg set?

Currently, all dates and times are displayed in UTC in the GUI.

Thanks,
Dave

2

I’m using version 3.0.11-3 on a Debain machine.
I have the following line in my RT_SiteConfig.pm file: Set($Timezone ,
‘US/Eastern’);

Our server is set to display dates and times in UTC.

Shouldn’t RT be displaying all dates and times in US/Eastern instead of UTC,
since I have the $Timezone arg set?

Currently, all dates and times are displayed in UTC in the GUI.
It’s very unpleasant to say but IMHO $Timezone config option never
worked as expected. Environment variable TZ works. You can define it
for RT’s web-server processes only.

Thanks,
Dave

Best regards, Ruslan.

3

Ruslan Zakirov wrote:

It’s very unpleasant to say but IMHO $Timezone config option never
worked as expected. Environment variable TZ works. You can define it
for RT’s web-server processes only.

Is it possible to clarify how to set TZ for RT’s web-server processes only?
I currently have Set($Timezone , ‘US/Eastern’); in my RT_SiteConfig.pm file.
When I go to RT Preferences I see the system default time in UTC. I am
running RT 3.8.4 off a server running ubuntu 9.04 with the system clock set
to EST. In the terminal I ran “export TZ=US/Eastern” and then restarted
Apache, but the RT system default time remains at UTC.
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