Date Formats

RT Users
1

Hey Folks,

I know for most people the or yy/mm/dd date format makes perfect sense,
but I’m wondering if there is a way to add some text to the right of the
date fields to remind folks what format they should be using when
updating the date fields, or to reduce clutter a ? mark linked to an
date format popup tutorial could be placed next to the field.

Is this already in the works or part of versions higher than 3.2.0?

We’re currently on RT 3.2.0 on RHEL.

Scott

Scott Thomson
Unitarian Universalist Association
Information Technology Services - Helpdesk
25 Beacon Street
Boston, MA 02108
617-948-6109 Fax-617-725-8886
sthomson@uua.org

2

I just added this to my …/rt3/Search/Elements/PickBasics file:

<& /Elements/SelectDateType, Name=>“DateField” &>

<& /Elements/SelectDateRelation, Name=>"DateOp" &> <& /Elements/SelectDate, Name => "ValueOfDate", ShowTime => 0, Default => '' &> %# %# Added this line
ex: yyyy-mm-dd %# % } elsif ($field eq "Links") { <& SelectLinks, Name=>"LinksField" &> On Fri, 14 Jan 2005 11:33:49 -0500, Scott Thomson wrote:

Hey Folks,
I know for most people the or yy/mm/dd date format makes perfect sense,
but I’m wondering if there is a way to add some text to the right of the
date fields to remind folks what format they should be using when
updating the date fields, or to reduce clutter a ? mark linked to an
date format popup tutorial could be placed next to the field.
Is this already in the works or part of versions higher than 3.2.0?
We’re currently on RT 3.2.0 on RHEL.
Scott

3

Hey Folks,

I know for most people the or yy/mm/dd date format makes perfect sense, but
I’m wondering if there is a way to add some text to the right of the date
fields to remind folks what format they should be using when updating the
date fields, or to reduce clutter a ? mark linked to an date format popup
tutorial could be placed next to the field.

Is this already in the works or part of versions higher than 3.2.0?

We’re currently on RT 3.2.0 on RHEL.

Shouldn’t be that hard. For instance, I created this little snippet
in Tickets/Elements/EditCustomFields

  <script language="JavaScript" type="text/JavaScript">
  <!--
    function MM_openBrWindow(theURL,winName,features) { //v2.0
            window.open(theURL,winName,features);
             }
   //-->
   </script>
    [ <a href="#"

onClick=“MM_openBrWindow(‘Custom-Descriptions.html?Queue=<%
$QueueObj->id %>&CustomField=<%$CustomField->id%>&CustomFieldName=<%$CustomField->Name%>’,‘test’,‘width=500,height=6
00’)”>Description of Choices ]

This pops open Custom-Descriptions.html which is a mason page I
created with all the code to make it look like a regular RT page with
a nice table of fields and their descriptions.

Andy Harrison