When upgrading from 3.8.4 to 3.8.6 I’m getting this error when running
bin/rt-setup-database --dba rt_user --prompt-for-dba-password --action
upgrade
[Tue Nov 24 04:23:47 2009] [crit]: Can’t locate RT/FM.pm in @INC (@INC
contains: /root/rt-3.8.6/sbin/…/local/lib /root/rt-3.8.6/sbin/…/lib /
usr/lib/perl5/site_perl/5.8.8/i386-linux-thread-multi /usr/lib/perl5/
site_perl/5.8.8 /usr/lib/perl5/site_perl /usr/lib/perl5/vendor_perl/
5.8.8/i386-linux-thread-multi /usr/lib/perl5/vendor_perl/5.8.8 /usr/
lib/perl5/vendor_perl /usr/lib/perl5/5.8.8/i386-linux-thread-multi /
usr/lib/perl5/5.8.8 .) at /root/rt-3.8.6/sbin/…/lib/RT.pm line 627,
line 4. (/root/rt-3.8.6/sbin/…/lib/RT.pm:377)
Can’t locate RT/FM.pm in @INC (@INC contains: /root/rt-3.8.6/sbin/…/
local/lib /root/rt-3.8.6/sbin/…/lib /usr/lib/perl5/site_perl/5.8.8/
i386-linux-thread-multi /usr/lib/perl5/site_perl/5.8.8 /usr/lib/perl5/
site_perl /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi /
usr/lib/perl5/vendor_perl/5.8.8 /usr/lib/perl5/vendor_perl /usr/lib/
perl5/5.8.8/i386-linux-thread-multi /usr/lib/perl5/5.8.8 .) at /root/
rt-3.8.6/sbin/…/lib/RT.pm line 627, line 4.
I have an RT test system that is configured the same as this machine
and the database upgrade went fine.
I’m making sure to do this inside the rt-3.8.6 directory, and not in /
opt/rt3 since /opt/rt3 does not have the necessary upgrade files
inside etc.
Any ideas?