Hopefully my last question before I get 3.8.4 live
I’ve playing around with the new ‘dashboards’ functionality. It all
looks very useful, and I think my customers would like it as well,
however I can’t seem to get subscriptions to work.
I’ve set up a dashboard and configured it to mail me daily at 1pm but
I never get any emails. Are there any configs I have to turn on to get
this to work? I’m getting other RT mails from the system so it’s not
like mail is broken or something.
Hopefully my last question before I get 3.8.4 live
I’ve playing around with the new ‘dashboards’ functionality. It all
looks very useful, and I think my customers would like it as well,
however I can’t seem to get subscriptions to work.
I’ve set up a dashboard and configured it to mail me daily at 1pm but
I never get any emails. Are there any configs I have to turn on to get
this to work? I’m getting other RT mails from the system so it’s not
like mail is broken or something.
Did you setup your crontab to contain the following?
Totally my bad - forgot to check the README. Thanks for that Joop and
sorry for wasting your time!
Justin
10 Set up automated recurring tasks (cronjobs):
To generate email digest messages, you must arrange for the
provided
utility to be run once daily, and once weekly. You may also want to
arrange for the rt-email-dashboards utility to be run hourly.
For example, if your task scheduler is cron, you can configure it
as
follows:
crontab -e # as the RT administrator (probably root)
# insert the following lines:
0 0 * * * /opt/rt3/sbin/rt-email-digest -m daily
0 0 * * 0 /opt/rt3/sbin/rt-email-digest -m weekly
0 * * * * /opt/rt3/sbin/rt-email-dashboards
Justin Hayes
Orbis Support Manager
justin.hayes@orbisuk.comOn 6 Aug 2009, at 13:38, Joop van de Wege wrote:
Justin Hayes wrote:
Hopefully my last question before I get 3.8.4 live
I’ve playing around with the new ‘dashboards’ functionality. It
all looks very useful, and I think my customers would like it as
well, however I can’t seem to get subscriptions to work.
I’ve set up a dashboard and configured it to mail me daily at 1pm
but I never get any emails. Are there any configs I have to turn
on to get this to work? I’m getting other RT mails from the system
so it’s not like mail is broken or something.
Did you setup your crontab to contain the following?
