Dashboard not sent?

Hi,

i have my RT3.8.8 running correctly on a Mandriva 10 machine, with mail
sent through smtp working on tickets updates with scrips.

I have subscribed to a dashboard who is using a saved search (with visible
results), But i never receive the email.

whenever i change my subscription settings, i have the result yellow box
showing something like
"Contenu chang�(e) de
’BQcDAAAACRcAAAAACVJlY2lwaWVudBcFZGFpbHkAAAAJRnJlcXVlbmN5FwI2NwAAAAtEYXNoYm9h
cmRJZBcBMQAAAANEb20XBTEyOjAwAAAABEhvdXIXAjIwAAAABFJvd3MXATEAAAADRm93CIAAAAAH
Q291bnRlchcGTW9uZGF5AAAAA0Rvdw== ’ �
"BQcDAAAACRcFZGFpbHkAAAAJRnJlcXVlbmN5FwAAAAAJUmVjaXBpZW50FwI2NwAAAAtEYXNoYm9h
cmRJZBcFMTQ6MDAAAAAESG91chcBMQAAAANEb20XATAAAAAEUm93cxcBMQAAAANGb3cIgAAAAAdD
b3VudGVyFwZNb25kYXkAAAADRG93 "

Something i’m not sure is really correct…

i tried both leaving the “To:” field empty tu use my default adress
mentioned, and filling it again with my email adress. None of them worked.

and nothing is showing in RT (debug mode) or sendmail logs… can anyone
give me a hint ?

Rapha�l

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Hi Raphael

did you add something like

0  * * * * /opt/rt3/sbin/rt-email-dashboards

in a crontab ?

GerardOn 2011-03-25 10:17, Rapha�l MOUNEYRES wrote:

Hi,

i have my RT3.8.8 running correctly on a Mandriva 10 machine, with
mail sent through smtp working on tickets updates with scrips.

I have subscribed to a dashboard who is using a saved search (with
visible results), But i never receive the email.

whenever i change my subscription settings, i have the result yellow
box showing something like
/"Contenu chang�(e) de
’BQcDAAAACRcAAAAACVJlY2lwaWVudBcFZGFpbHkAAAAJRnJlcXVlbmN5FwI2NwAAAAtEYXNoYm9h
cmRJZBcBMQAAAANEb20XBTEyOjAwAAAABEhvdXIXAjIwAAAABFJvd3MXATEAAAADRm93CIAAAAAH
Q291bnRlchcGTW9uZGF5AAAAA0Rvdw== ’ �
"BQcDAAAACRcFZGFpbHkAAAAJRnJlcXVlbmN5FwAAAAAJUmVjaXBpZW50FwI2NwAAAAtEYXNoYm9h
cmRJZBcFMTQ6MDAAAAAESG91chcBMQAAAANEb20XATAAAAAEUm93cxcBMQAAAANGb3cIgAAAAAdD
b3VudGVyFwZNb25kYXkAAAADRG93 "/

Something i’m not sure is really correct…

i tried both leaving the “To:” field empty tu use my default adress
mentioned, and filling it again with my email adress. None of them
worked.

and nothing is showing in RT (debug mode) or sendmail logs… can
anyone give me a hint ?

Rapha�l