Customizing the RT logo

Hi all,

I’ve added this to my 3.2.1 RT_SiteConfig.pm file:

Set($LogoURL , $WebImagesURL . “rt_logo.jpg”);

Made sure the file was the in proper place, restarted Apache2, etc.

But I still get the bplogo.gif and http://bestpractical.com link in the
upper-right hand corner.

Is there another way I can stick my own jpeg in the upper-left corner
and remove the bestpractical.com link?

Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com

I know its a little lame, but I just overwrote the bplogo.gif file in the
NoAuth/images/ directory.

If you do this, you’ll have to resize your logo to 230 x 50.

Brett.

At Thursday 3/17/2005 10:17 AM, Covington, Chris wrote:

Hi all,

I’ve added this to my 3.2.1 RT_SiteConfig.pm file:

Set($LogoURL , $WebImagesURL . “rt_logo.jpg”);

Made sure the file was the in proper place, restarted Apache2, etc.

But I still get the bplogo.gif and http://bestpractical.com link in the
upper-right hand corner.

Is there another way I can stick my own jpeg in the upper-left corner
and remove the bestpractical.com link?

I don’t think the code uses the LogoURL variable, so setting it has no
effect. You could name your image bplogo.gif and replace the stock version.

Steve

I don’t think the code uses the LogoURL variable, so setting it
has no effect. You could name your image bplogo.gif and replace
the stock version.

So it seems. I don’t know why that’s in RT_Config.pm?

How about how to remove the link to bestpractical.com?

Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com

How about how to remove the link to
bestpractical.com?

That’s not very nice. Give credit where credit is
due.

To change that jpg logo on the top left, I simply
dropped an equally sized jpg of my own over the top of
the existing jpg and it worked fine.

NoAuth/images/rt.jpg

Do you Yahoo!?
Yahoo! Small Business - Try our new resources site!
http://smallbusiness.yahoo.com/resources/

At Thursday 3/17/2005 11:24 AM, Covington, Chris wrote:

I don’t think the code uses the LogoURL variable, so setting it
has no effect. You could name your image bplogo.gif and replace
the stock version.

So it seems. I don’t know why that’s in RT_Config.pm?

How about how to remove the link to bestpractical.com?

You’ll have to modify the code to do that - /Elements/Header is the file.
If you’re going to do that, you can also change the image URL to use $LogoURL.

Steve

I know its a little lame, but I just overwrote the bplogo.gif file in the
NoAuth/images/ directory.

If you do this, you’ll have to resize your logo to 230 x 50.

You can also modify the image sizes in the html/Elements/Header template.

-Tim

Timothy Wilson
Technology Integration Specialist
Hopkins ISD #270, Hopkins, MN, USA (44š56.013’N 93š24.736’W)
ph: 952.988.4103 fax: 952.988.4311 AIM: tis270

I would copy the Header to rt3/local/html/Elements/Header
And modify line 80 to read:

Now it should recognize the variable in RT_SiteConfig.pm.
Set($LogoURL , $WebImagesURL . “rt_logo.jpg”);

You will also need to copy your “rt_logo.jpg” to
rt3/share/html/NoAuth/images/ or whatever your $WebImagesURL is.

Perfection is just a word I use occasionally with mustard.

Atom Powers
Systems Administrator
Pyramid Breweries Inc.
206.682.8322 x251-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Covington,
Chris
Sent: Thursday, March 17, 2005 7:17 AM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] customizing the RT logo

Hi all,

I’ve added this to my 3.2.1 RT_SiteConfig.pm file:

Set($LogoURL , $WebImagesURL . “rt_logo.jpg”);

Made sure the file was the in proper place, restarted Apache2, etc.

But I still get the bplogo.gif and http://bestpractical.com link in the
upper-right hand corner.

Is there another way I can stick my own jpeg in the upper-left corner and
remove the bestpractical.com link?

Chris Covington
IT
Plus One Health Management
75 Maiden Lane Suite 801
NY, NY 10038
646-312-6269
http://www.plusoneactive.com
http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

RT Administrator and Developer training is coming to your town soon! (Boston,
San Francisco, Austin, Sydney) Contact training@bestpractical.com for
details.

Be sure to check out the RT Wiki at http://wiki.bestpractical.com

At Thursday 3/17/2005 10:17 AM, Covington, Chris wrote:

Hi all,

I’ve added this to my 3.2.1 RT_SiteConfig.pm file:

Set($LogoURL , $WebImagesURL . “rt_logo.jpg”);

Made sure the file was the in proper place, restarted Apache2, etc.

But I still get the bplogo.gif and http://bestpractical.com link in the
upper-right hand corner.

Is there another way I can stick my own jpeg in the upper-left corner
and remove the bestpractical.com link?

I don’t think the code uses the LogoURL variable, so setting it has no
effect. You could name your image bplogo.gif and replace the stock version.

Indeed, it doesn’t. I patched the Debian packaged versions of RT a
while ago on the request of someone who wanted it to honour the
$LogoURL configuration directive. As others have noted though you still
either need to make your logo the same size as the bplogo.gif or
create a local version of the template with the new image sizes. So
you do not gain a lot by patching the source to handle $LogoURL

Stephen

How about how to remove the link to
bestpractical.com?

That’s not very nice. Give credit where credit is
due.

Joseph, I believe Chris is talking about the link under the logo, top
left; not the link at the bottom of the page.

Cheers,
– jra
Jay R. Ashworth jra@baylink.com
Designer Baylink RFC 2100
Ashworth & Associates The Things I Think '87 e24
St Petersburg FL USA http://baylink.pitas.com +1 727 647 1274

  If you can read this... thank a system adminstrator.  Or two.  --me