Customizing RT3 pages

RT Users
1

Is there a way to customize and extend the WebUI pages without modifying
the distributed pages, similar to the way that you can use the
*_Local.pm modules to customize the code? I’d like to make a few
changes to the RT3 interface before I upgrade, but I don’t want to shoot
myself in the foot for future upgrades. What’s the best way to manage
this?

S.

2

At 04:37 PM 3/31/2003, Shawn Crosby wrote:

Is there a way to customize and extend the WebUI pages without modifying
the distributed pages, similar to the way that you can use the
*_Local.pm modules to customize the code? I’d like to make a few
changes to the RT3 interface before I upgrade, but I don’t want to shoot
myself in the foot for future upgrades. What’s the best way to manage
this?
I know this maybe a silly question but
you can make changes to RT3.0 modules by naming them *_Local.pm is this
a new feature not found in RT2.0?

John

<>< Proverbs 3:5-6 “Trust in the Lord with all your heart and lean not on
your own understanding;
in all your ways acknowledge him, and he
will make your paths straight.”

3

Is there a way to customize and extend the WebUI pages without modifying
the distributed pages

Assuming rt is located in /usr/local/rt3…
The standard pages are in /usr/local/rt3/share/html
Your customizations should go in /usr/local/rt3/local/html

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