Customizing Appearance of RT :(

Matt_Westfall · October 24, 2007, 3:38am

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I have edited the heck out of the files in

/opt/rt3/share/html/NoAuth/css/3.5-default

But can’t get the css style changes to take.

Any advice?

Thanks,
Matt
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Torsten_Brumm1 · October 24, 2007, 7:32am

Cleaned the mason cache? restarted the webserver?2007/10/24, Matt Westfall mwestfall@factory7.com:

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I have edited the heck out of the files in

/opt/rt3/share/html/NoAuth/css/3.5-default

But can’t get the css style changes to take.

Any advice?

Thanks,
Matt
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The rt-users Archives

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Patterson_Craig · October 24, 2007, 11:51am

Matt,

Did you by chance set your RT_SiteConfig to use 3.4-compat
ie, Set($WebDefaultStylesheet, ‘3.4-compat’);

If not, I’ve only needed to restart httpd when I’ve edited the css file
to see the changes.

Craig-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Matt
Westfall
Sent: Tuesday, October 23, 2007 11:38 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Customizing Appearance of RT

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I have edited the heck out of the files in

/opt/rt3/share/html/NoAuth/css/3.5-default

But can’t get the css style changes to take.

Any advice?

Thanks,
Matt
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iD8DBQFHHr4gb/8X6V5MpAURAqoSAKCrfnSebRejN89rMwyG8+z3xAeXJgCeOQa1
roYMIwLS6KitUFKrj8Y/wXQ=
=B70M
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Matt_Westfall · October 25, 2007, 1:43pm

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I’m using 3.5-default.

I have restarted the webserver.

Do I also have to clear the Mason cache as well? I’m not entirely sure
how to do this

I’ve put background-color: grey;

In the body tags of every single set I can find body on. But to no avail

Does anybody know of any places to get other prebuilt themes?

Perhaps if I had a few more examples to work from, I could figure it out
more easily.

Thanks,
Matt

Patterson, Craig wrote:

Matt,

Did you by chance set your RT_SiteConfig to use 3.4-compat
ie, Set($WebDefaultStylesheet, ‘3.4-compat’);

If not, I’ve only needed to restart httpd when I’ve edited the css file
to see the changes.

Craig

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Matt
Westfall
Sent: Tuesday, October 23, 2007 11:38 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Customizing Appearance of RT

I have edited the heck out of the files in

/opt/rt3/share/html/NoAuth/css/3.5-default

But can’t get the css style changes to take.

Any advice?

Thanks,
Matt
The rt-users Archives

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we’ll
take
up to 20 percent off the price. This sale won’t last long, so get in
touch today.
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Torsten_Brumm · October 25, 2007, 1:53pm

Go to your rt3 installation dir, there you find a folver var/mason_data/obj/ and remove everythin below this folder

Helmuth_Ramirez · October 25, 2007, 2:03pm

Prebuilt themes…that’s a neat idea :)From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Matt
Westfall
Sent: Thursday, October 25, 2007 9:43 AM
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Customizing Appearance of RT

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Hash: SHA1

I’m using 3.5-default.

I have restarted the webserver.

Do I also have to clear the Mason cache as well? I’m not entirely sure
how to do this

I’ve put background-color: grey;

In the body tags of every single set I can find body on. But to no
avail

Does anybody know of any places to get other prebuilt themes?

Perhaps if I had a few more examples to work from, I could figure it out
more easily.

Thanks,
Matt

Patterson, Craig wrote:

Matt,

Did you by chance set your RT_SiteConfig to use 3.4-compat
ie, Set($WebDefaultStylesheet, ‘3.4-compat’);

If not, I’ve only needed to restart httpd when I’ve edited the css
file
to see the changes.

Craig

-----Original Message-----
From: rt-users-bounces@lists.bestpractical.com
[mailto:rt-users-bounces@lists.bestpractical.com] On Behalf Of Matt
Westfall
Sent: Tuesday, October 23, 2007 11:38 PM
To: rt-users@lists.bestpractical.com
Subject: [rt-users] Customizing Appearance of RT

I have edited the heck out of the files in

/opt/rt3/share/html/NoAuth/css/3.5-default

But can’t get the css style changes to take.

Any advice?

Thanks,
Matt
The rt-users Archives

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

If you sign up for a new RT support contract before December 31, we’ll
take
up to 20 percent off the price. This sale won’t last long, so get in
touch today.
Email us at sales@bestpractical.com or call us at +1 617 812 0745.

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com
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SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

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touch today.
Email us at sales@bestpractical.com or call us at +1 617 812 0745.

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Commercial support: sales@bestpractical.com

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Matt_Westfall · October 25, 2007, 2:31pm

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Ugh, still no joy

Ham MI-ID, Torsten Brumm wrote:

Go to your rt3 installation dir, there you find a folver var/mason_data/obj/ and remove everythin below this folder

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[mailto:rt-users-bounces@lists.bestpractical.com] Im Auftrag
von Matt Westfall
Gesendet: Donnerstag, 25. Oktober 2007 15:43
Cc: rt-users@lists.bestpractical.com
Betreff: Re: [rt-users] Customizing Appearance of RT

http://lists.bestpractical.com/cgi-bin/mailman/listinfo/rt-users

SAVE THOUSANDS OF DOLLARS ON RT SUPPORT:

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31, we’ll take up to 20 percent off the price. This sale
won’t last long, so get in touch today.
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Stephen_Turner · October 25, 2007, 2:39pm

At Thursday 10/25/2007 10:31 AM, Matt Westfall wrote:

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Ugh, still no joy

Matt,

If you look at the HTML source for one of the RT pages (as rendered
in your browser), what is in there for the CSS?

Steve

Matt_Westfall · October 25, 2007, 3:49pm

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As it turns out, it appeared to be my browser caching!!

I think that because all the pages of RT “appear” to be HTML FireFox
does a little more aggressive caching than it does with pages it knows
to be largely dynamic (php).

I should be good to go.

Thanks for the help guys!!

Stephen Turner wrote:

At Thursday 10/25/2007 10:31 AM, Matt Westfall wrote:

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Ugh, still no joy

Matt,

If you look at the HTML source for one of the RT pages (as rendered in
your browser), what is in there for the CSS?

Steve
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