Okay i have installed the History Extension from you Chris
but i don’t understand in which way the plugin work.
As far as I recall it hides specific type of transactions from
Display.html, but people still can see full history from History.html.
i want to filter out some messages from the history for an specific user
If you want to hide some specific reply from particular group then
this extension wouldn’t help you. RT has Comment/Correspond concepts
to split conversation into two parallel threads. Rights allow you to
setup who can see only corresponds or everything.
but for admins it should be still display all messages
so in which way i’ll have to do this?
best regards john s.
Best regards, Ruslan.