I’ve created my own web forms within the SelfService directory, using the
existing SelfService/Create.html as a template. It only requires basic
knowledge of web forms and html. I’m using SelfService because the
Display.html processor there looks like it’s more powerful than the one in
Tickt and I feel more comfortable modifying this non-core directory.
Perfection is just a word I use occasionally with mustard.
Pyramid Breweries Inc.
206.682.8322 x251-----Original Message-----
[mailto:firstname.lastname@example.org] On Behalf Of Ron Tyro
Sent: Tuesday, March 08, 2005 8:46 AM
To: Request Tracker
Subject: [rt-users] Customize Ticket Create.html
I would like to change the layout of the /Ticket/Create.html. I’ve added
several custom fields but I don’t like the way they are displayed by default.
I searched the wiki and archives but could not find what I am looking for. I
think I need to change either the /Ticket/Elements/EditCustomField OR
/Ticket/Elements/EditCustomFields. Which one would be the best to modify or
should I modify something else? If you have a link for this, let me know as
RT Administrator and Developer training is coming to your town soon! (Boston,
San Francisco, Austin, Sydney) Contact email@example.com for
Be sure to check out the RT Wiki at http://wiki.bestpractical.com