Hi,
I can quite easily create forms to customise (per queue) the data entry
for a ticket on “Ticket Creation” (email data into RT).
However, I would like to do something similar when modifying existing
tickets. It sounds like something that should be possible (if not easy)
but I can’t find any information on it.
Is it indeed possible, and if so is there anywhere I can go to for more
information?
Cheers
Gordon
Hi RT Users,
after the successfull RT Tutorial on FFG2010 at the GUUG we’re proud to announce another, more international Tutorial at the Linux Conference this September.
More information can be found at:
http://www.linux-kongress.org/2010/abstracts.html
http://www.linux-kongress.org/2010/program.html
http://www.linux-kongress.org/2010/fees.html
Greetings.
Torsten
Kuehne + Nagel (AG & Co.) KG, Geschaeftsleitung: Hans-Georg Brinkmann (Vors.), Dirk Blesius, Reiner Heiken, Bruno Mang, Alfred Manke, Christian Marnetté, Mark Reinhardt, Jens Wollesen, Rainer Wunn, Sitz: Bremen, Registergericht: Bremen, HRA 21928, USt-IdNr.: DE 812773878, Persoenlich haftende Gesellschaft: Kuehne & Nagel A.G., Sitz: Contern/Luxemburg Geschaeftsfuehrender Verwaltungsrat: Klaus-Michael Kuehne