It appears that when you create a custom field, it can only exist in
one of the following: Tickets, Groups, Users, Ticket Transactions,
(and in my case Assets, since I’m using the AT addon)
I have a customfield called “Customer” that is an export from another
database that contains a customer name and a unique serial #. I use
this for “Tickets” right now, and would like to use it for “Assets” as
well. Until this point, I didn’t realize that CustomFields are for one
thing or the other. The way the database appears to be laid out, the
CustomField column in CustomFieldValues permits only a single #
assigned to it, so I can’t “share”.
Anyone know of a way to get this working without duplicating my
database import to have the same data, but a CustomField column entry
for both CustomFields?