CustomField questions

RT-3.8.4:

  1. Can I specify a custom field that is merely a checkbox?

  2. Can I provide a default value for such a custom field? Or would I
    need to write a scrip to set value upon creation of the ticket?
    Duncan Hutty
    System Administrator, ECE
    Carnegie Mellon University

Please use informative subject lines

RT-3.8.4:

  1. Can I specify a custom field that is merely a checkbox?

RT-Extension-CustomField-Checkbox, on the cpan will be soon. Or fetch
it from github.

  1. Can I provide a default value for such a custom field? Or would I
    need to write a scrip to set value upon creation of the ticket?

We did something like this in RTIR recently. You may want to take a
look. I think it can be another extension.


Duncan Hutty
System Administrator, ECE
Carnegie Mellon University

Please use informative subject lines


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Ruslan Zakirov wrote:> On Thu, Jul 2, 2009 at 9:19 PM, Duncan Huttydhutty@ece.cmu.edu wrote:

RT-3.8.4:

  1. Can I specify a custom field that is merely a checkbox?

RT-Extension-CustomField-Checkbox, on the cpan will be soon. Or fetch
it from github.

Sounds great!

But, if I search for that string on github.com, nothing comes up.
If I browse the user ‘bestpractical’, I see nothing about checkbox
customfields.

Duncan Hutty
System Administrator, ECE
Carnegie Mellon University

Please use informative subject lines

http://search.cpan.org/~ruz/RT-Extension-CustomField-Checkbox-0.01/On Tue, Jul 7, 2009 at 11:47 PM, Duncan Huttydhutty@ece.cmu.edu wrote:

Ruslan Zakirov wrote:

On Thu, Jul 2, 2009 at 9:19 PM, Duncan Huttydhutty@ece.cmu.edu wrote:

RT-3.8.4:

  1. Can I specify a custom field that is merely a checkbox?

RT-Extension-CustomField-Checkbox, on the cpan will be soon. Or fetch
it from github.

Sounds great!

But, if I search for that string on github.com, nothing comes up.
If I browse the user ‘bestpractical’, I see nothing about checkbox
customfields.


Duncan Hutty
System Administrator, ECE
Carnegie Mellon University

Please use informative subject lines

Best regards, Ruslan.