Custom view of custom fields?

RT Users
1

Is it possible to control what fields a user sees on a ticket
based on user preferences so some things show up for the
people who want to see them but the clutter is hidden for
those who don’t?

Les Mikesell
lesmikesell@gmail.com

2

I think RT has no such preferences. User can close boxes with
clickable button near its title and state of boxes is saved in cookies
and work between logins.On 5/19/06, Les Mikesell lesmikesell@gmail.com wrote:

Is it possible to control what fields a user sees on a ticket
based on user preferences so some things show up for the
people who want to see them but the clutter is hidden for
those who don’t?

–
Les Mikesell
lesmikesell@gmail.com

Best regards, Ruslan.