Custom Status Messages

I have searched the archives and not seen an answer. Does anyone know how to modify the status options to include custom status messages?

I have searched the archives and not seen an answer. Does anyone know how
to modify the status options to include custom status messages?

Someone recently asked this:
http://lists.fsck.com/pipermail/rt-users/2004-January/019878.html
hth,
Cerion