Custom queue scrip

RT Users
1

Hi all,
I’d like to create a custom scrip for a particular queue, but it doesn’t
work. The same scrip created as global scrip, works.
Anybody can suggest me the reason?

Thank you

Alessandra Serrau

2

Hi all,
I’d like to create a custom scrip for a particular queue, but it doesn’t
work. The same scrip created as global scrip, works.
Anybody can suggest me the reason?

Thank you

–
Alessandra Serrau

I don’t know why my custum scrip didn’t work, but now it is all ok: my
scrip works if defined in a particular queue too. So the problem is solved.

Alessandra Serrau