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I’ll take a look at the Perl module, but I also want to make sure I’m
seeing the Wiki entry you are thinking of…
Is this it?
This page says
It can both query and update the RT database. bin/rt has its
limitations; it cannot deal with custom fields yet (as of January,
- As far as I know, bin/rt can’t handle custom fields, which limits
- With the command line tool for RT-3.4, you can handle custom fields:
This seems a little contradictory… I also have an email from Jesse
Vincent that says the following:
Is it possible to insert/create/modify custom fields via the
Yes, as of RT 3.6preX.
Anyone care to clarify what the status is here, and what I need to
look into? I’m running the 3.6 rc, working off of the information
Jesse provided to the list.On May 31, 2006, at 7:31 PM, Joshua Colson wrote:
On Wed, 2006-05-31 at 18:48 -0400, Joe Auty wrote:
I would really love to start using this feature, I understand this
was something in the works for 3.6? Is this working yet? Can I help
RT/Extension/CommandByMail.pm) may do what you’re looking for. I’m
not sure as I have not tested it.
Alternatively, there are wiki entries that explain how to do this.
Joshua Colson firstname.lastname@example.org
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