Custom Fields on Users

RT Users
1

Is there some trick to getting custom fields to work
on Users (on rt 3.6.1)?

I have added several custom fields, designated that
they are to apply to users, granted all rights, then
tried editing and adding users, but no custom fields are
displayed on the user modify or create forms.

Matthew

2

Check this patch: http://rt3.fsck.com/Ticket/Display.html?id=7880On 10/1/06, Matthew Pressly mpressly@claborn.net wrote:

Is there some trick to getting custom fields to work
on Users (on rt 3.6.1)?

I have added several custom fields, designated that
they are to apply to users, granted all rights, then
tried editing and adding users, but no custom fields are
displayed on the user modify or create forms.

–
Matthew

The rt-users Archives

Community help: http://wiki.bestpractical.com
Commercial support: sales@bestpractical.com

Discover RT’s hidden secrets with RT Essentials from O’Reilly Media.
Buy a copy at http://rtbook.bestpractical.com

Best regards, Ruslan.

3

This tripped me up too. You need to create the CF and set the Applies to
field to Users.
Then you need to go to Configuration -> Global -> Custom Fields -> Users
and select the Custom Field.

It seems a little silly because User CF can only be applied globally but
it is consistent with how Custom Fields work with Tickets &
Transactions.

Marc Jones
Systems Administrator
Student Affairs Information Technology