Custom fields in RT3.4 Query Builder?

RT Developers
1

We have some custom fields defined and would like to be able to build
queries that search these values and display these values in the items
found.

I’m guessing I can use the Advanced page to build these, but what format
do I use to test a custom field or display the custom field in the found
results?

David Schmidt

NOC Analyst

Northwest Open Access Network

dschmidt@noanet.net 1-866-662-6380

2

Once you select the Queue and click Add in the query builder, you will
be able to select custom fields without going to Advanced.

DB

David Schmidt wrote: