Custom Field Values Sorting

I have imported all large list of customers into a custom field I created. I
checked the database and my SortOrder looks correct. However, when creating
a ticket, “(no value)” is selected by default and it’s at the bottom of the
list. I’m sure this is something simple. Any ideas?

Thanks,

Jason Crocker

I have imported a large list of customers into a custom field I created. I
checked the database and my SortOrder looks correct. However, when creating
a ticket, “(no value)” is selected by default and it’s at the bottom of the
list. I’m sure this is something simple. Any ideas?

Thanks,

Jason Crocker

I’ve posted this question to the list a few times now with no response. It
is becoming more and more of a problem. Please help!?

Jason Crocker-----Original Message-----
From: Jason Crocker
Sent: Thursday, May 08, 2003 8:38 AM
To: 'rt-users@lists.fsck.com’
Subject: [rt-users] Custom Field Values Sorting

I have imported a large list of customers into a custom field I created. I
checked the database and my SortOrder looks correct. However, when creating
a ticket, “(no value)” is selected by default and it’s at the bottom of the
list. I’m sure this is something simple. Any ideas?
Thanks,
Jason Crocker