Custom Field only showing first option

RT Users
1

I’m having a rather strange issue with some custom fields that are based
off other custom fields. Whenever I select a category, I am only presented
with the first choice in the second custom field.

As an example:
[image: pasted2]
Yet there are many more Sub-Categories under that category.
mysql> select Name from CustomFieldValues where CustomField=11 AND
Category=‘Electrical/Lighting’;
| Name |
| Ballast |
| Light Fixture |
| Exit Light |
| Emergency Light |
| Motion Sensor |
5 rows in set (0.00 sec)

Anyone have any ideas?

Thanks,

  • gf

pasted2 (24.6 KB)