Custom conditions/actions for scrips

Hey everyone,

Just curious if there’s any documentation on the custom conditions and
actions for scripts in RT3. They look like they could be promising if they
do what I think (i.e. I could auto-search a ticket for text, and assign a
custom field accordingly.)

Am I way off, or is this the kind of thing you can do? Any hints on moving
in that direction?

-Rob.

It’s the kind of thing you can do. have a look at the approval scrips in
the etc/initialdata.On Wed, Apr 02, 2003 at 04:27:15PM -0800, Rob Mitzel wrote:

Hey everyone,

Just curious if there’s any documentation on the custom conditions and
actions for scripts in RT3. They look like they could be promising if they
do what I think (i.e. I could auto-search a ticket for text, and assign a
custom field accordingly.)

Am I way off, or is this the kind of thing you can do? Any hints on moving
in that direction?

-Rob.


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