Custom Action not performed if root

RT Users
1

All,

I’m having trouble with the below…

get actor ID

my $Actor = $self->TransactionObj->Creator;

if actor is RT_SystemUser or root then get out of here

return 1 if $Actor == $RT::SystemUser->id;
return 1 if $Actor == root;

return 1;

I’ve tried == root and == 12 (the User’s ID). Am I doing something
wrong?

Thanks,
Daniel Jimenez
MemberSource Credit Union
Information Systems Analyst
713-244-1122 voice
713-572-8940 fax
djimenez@membersourcecu.org mailto:djimenez@membersourcecu.org

2

All,

I’m having trouble with the below…

get actor ID

my $Actor = $self->TransactionObj->Creator;

if actor is RT_SystemUser or root then get out of here

return 1 if $Actor == $RT::SystemUser->id;
return 1 if $Actor == root;

return 1;

I’ve tried == root and == 12 (the User’s ID). Am I doing something
wrong?

Daniel,

If you don’t want the action performed you should return 0,
not 1.

-Todd

3

Not in my situation because currently it returns 1 if it’s the system
user and doesn’t perform the action.-----Original Message-----
From: Todd Chapman [mailto:todd@chaka.net]
Sent: Thursday, March 09, 2006 9:39 PM
To: Daniel Jimenez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Action not performed if root

On Thu, Mar 09, 2006 at 06:37:45PM -0600, Daniel Jimenez wrote:

All,

I’m having trouble with the below…

get actor ID

my $Actor = $self->TransactionObj->Creator;

if actor is RT_SystemUser or root then get out of here

return 1 if $Actor == $RT::SystemUser->id;
return 1 if $Actor == root;

return 1;

I’ve tried == root and == 12 (the User’s ID). Am I doing something
wrong?

Daniel,

If you don’t want the action performed you should return 0,
not 1.

-Todd

4

Not in my situation because currently it returns 1 if it’s the system
user and doesn’t perform the action.

I’m confused. Your code below returns 1 no matter
what happens. It doesn’t make any sense!

5

If that’s the case, what am I doing wrong? I’d like for the custom
action to not be performed if userid = XX or if it’s RT_System.From: Todd Chapman [mailto:todd@chaka.net]
Sent: Friday, March 10, 2006 9:25 AM
To: Daniel Jimenez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Action not performed if root

Not in my situation because currently it returns 1 if it’s the system
user and doesn’t perform the action.

I’m confused. Your code below returns 1 no matter
what happens. It doesn’t make any sense!

-----Original Message-----
From: Todd Chapman [mailto:todd@chaka.net]
Sent: Thursday, March 09, 2006 9:39 PM
To: Daniel Jimenez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Action not performed if root

All,

I’m having trouble with the below…

get actor ID

my $Actor = $self->TransactionObj->Creator;

if actor is RT_SystemUser or root then get out of here

return 1 if $Actor == $RT::SystemUser->id;
return 1 if $Actor == root;

return 1;

I’ve tried == root and == 12 (the User’s ID). Am I doing something
wrong?

Daniel,

If you don’t want the action performed you should return 0,
not 1.

-Todd

6

my $ActorObj = $self->TransactionObj->CreatorObj;

if actor is RT_SystemUser or root then return false

return 0 if $ActorObj->id == $RT::SystemUser->id;
return 0 if $ActorObj->Name eq ‘root’;
return 1;On 3/13/06, Daniel Jimenez djimenez@membersourcecu.org wrote:

If that’s the case, what am I doing wrong? I’d like for the custom
action to not be performed if userid = XX or if it’s RT_System.

-----Original Message-----
From: Todd Chapman [mailto:todd@chaka.net]
Sent: Friday, March 10, 2006 9:25 AM
To: Daniel Jimenez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Action not performed if root

On Fri, Mar 10, 2006 at 09:06:10AM -0600, Daniel Jimenez wrote:

Not in my situation because currently it returns 1 if it’s the system
user and doesn’t perform the action.

I’m confused. Your code below returns 1 no matter
what happens. It doesn’t make any sense!

-----Original Message-----
From: Todd Chapman [mailto:todd@chaka.net]
Sent: Thursday, March 09, 2006 9:39 PM
To: Daniel Jimenez
Cc: rt-users@lists.bestpractical.com
Subject: Re: [rt-users] Custom Action not performed if root

On Thu, Mar 09, 2006 at 06:37:45PM -0600, Daniel Jimenez wrote:

All,

I’m having trouble with the below…

get actor ID

my $Actor = $self->TransactionObj->Creator;

if actor is RT_SystemUser or root then get out of here

return 1 if $Actor == $RT::SystemUser->id;
return 1 if $Actor == root;

return 1;

I’ve tried == root and == 12 (the User’s ID). Am I doing something
wrong?

Daniel,

If you don’t want the action performed you should return 0,
not 1.

-Todd

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