Current install guide for centos 5.4

Can anyone point me to a curent install guide for centos 5.4 for RT?

I have been attempting the various ones linked off of the main site,
but have had little luck.

Thanks in advance,

D

Can anyone point me to a curent install guide for centos 5.4 for RT?

I have been attempting the various ones linked off of the main site,
but have had little luck.

For starters, you can follow this thread:

http://lists.bestpractical.com/pipermail/rt-users/2009-April/058693.html

James

When I was installing the yum related packages, I ran into:

No package perl-IO-Socket available.

Off the top of my head, I’m not sure if that’s a required RT perl
module, or just a dependency of a required module, or some other RPM,
etc.

I do have perl-IO-Socket-INET6 installed on my system, though. So I’d
go with that.

James Moseley
610-934-7307

For those who have followed the tutorial at:
http://www.ptitov.net/2008/07/request-tracker-installation-o.html

I got:

SOME DEPENDENCIES WERE MISSING.
ICAL missing dependencies:
Data::ICal …MISSING
CORE missing dependencies:
Calendar::Simple …MISSING
MASON missing dependencies:
XML::RSS >= 1.05 …MISSING
DateTime::TimeZone version 0.59 required–this is only version 0.46
at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DateTime.pm
line 47

Where did you get these from? Just CPAN? I am using the 2 repos in the
tutorial (CentOS Plus & RPMFORGE).

Thanks.

DOn Thu, Dec 17, 2009 at 12:58 PM, dnk d.k.emaillists@gmail.com wrote:

Can anyone point me to a curent install guide for centos 5.4 for RT?

I have been attempting the various ones linked off of the main site,
but have had little luck.

Thanks in advance,

D

To add to this one, I simple have done this so far:

yum install perl-Calendar-Simple perl-DateTime-TimeZone

Then I ran:

rpm -qa | grep XML | grep RSS

perl-XML-RSS-1.45-1.el5.rf

So i had that one module installed already.

Then I ran:
perl sbin/rt-test-dependencies --with-web-handler=modperl2
–with-db-type=mysql --install

And this time it all came up as being installed. Even though I did
nothing to take care of the DATA::ICal.

Why would it do this? Anything to worry about?On Thu, Dec 17, 2009 at 3:15 PM, dnk d.k.emaillists@gmail.com wrote:

For those who have followed the tutorial at:
http://www.ptitov.net/2008/07/request-tracker-installation-o.html

I got:

SOME DEPENDENCIES WERE MISSING.
ICAL missing dependencies:
Data::ICal …MISSING
CORE missing dependencies:
Calendar::Simple …MISSING
MASON missing dependencies:
XML::RSS >= 1.05 …MISSING
DateTime::TimeZone version 0.59 required–this is only version 0.46
at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DateTime.pm
line 47

Where did you get these from? Just CPAN? I am using the 2 repos in the
tutorial (CentOS Plus & RPMFORGE).

Thanks.

D

On Thu, Dec 17, 2009 at 12:58 PM, dnk d.k.emaillists@gmail.com wrote:

Can anyone point me to a curent install guide for centos 5.4 for RT?

I have been attempting the various ones linked off of the main site,
but have had little luck.

Thanks in advance,

D

For those who have followed the tutorial at:
http://www.ptitov.net/2008/07/request-tracker-installation-o.html

I got:

SOME DEPENDENCIES WERE MISSING.
ICAL missing dependencies:
Data::ICal …MISSING
CORE missing dependencies:
Calendar::Simple …MISSING
MASON missing dependencies:
XML::RSS >= 1.05 …MISSING
DateTime::TimeZone version 0.59 required–this is only version 0.46
at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DateTime.pm
line 47

Where did you get these from? Just CPAN? I am using the 2 repos in the
tutorial (CentOS Plus & RPMFORGE).

Try using EPEL instead of RPM Forge. EPEL prepackages RT3 as an rpm, so it’s a lot more likely to have the dependencies you need.

So I ignored the DATA::ICal. error since it disappeared the second time around.

But now i ran:
perl sbin/rt-test-dependencies --with-mysql --with-modperl2
–verbose|grep MISSING
CGI >= 3.38 …MISSING
SOME DEPENDENCIES WERE MISSING.
CGI >= 3.38 …MISSING

Ideas?On Thu, Dec 17, 2009 at 3:23 PM, dnk d.k.emaillists@gmail.com wrote:

To add to this one, I simple have done this so far:

yum install perl-Calendar-Simple perl-DateTime-TimeZone

Then I ran:

rpm -qa | grep XML | grep RSS

perl-XML-RSS-1.45-1.el5.rf

So i had that one module installed already.

Then I ran:
perl sbin/rt-test-dependencies --with-web-handler=modperl2
–with-db-type=mysql --install

And this time it all came up as being installed. Even though I did
nothing to take care of the DATA::ICal.

Why would it do this? Anything to worry about?

On Thu, Dec 17, 2009 at 3:15 PM, dnk d.k.emaillists@gmail.com wrote:

For those who have followed the tutorial at:
http://www.ptitov.net/2008/07/request-tracker-installation-o.html

I got:

SOME DEPENDENCIES WERE MISSING.
ICAL missing dependencies:
Data::ICal …MISSING
CORE missing dependencies:
Calendar::Simple …MISSING
MASON missing dependencies:
XML::RSS >= 1.05 …MISSING
DateTime::TimeZone version 0.59 required–this is only version 0.46
at /usr/lib/perl5/vendor_perl/5.8.8/i386-linux-thread-multi/DateTime.pm
line 47

Where did you get these from? Just CPAN? I am using the 2 repos in the
tutorial (CentOS Plus & RPMFORGE).

Thanks.

D

On Thu, Dec 17, 2009 at 12:58 PM, dnk d.k.emaillists@gmail.com wrote:

Can anyone point me to a curent install guide for centos 5.4 for RT?

I have been attempting the various ones linked off of the main site,
but have had little luck.

Thanks in advance,

D

So I ignored the DATA::ICal. error since it disappeared the second time around.

But now i ran:
perl sbin/rt-test-dependencies --with-mysql --with-modperl2
–verbose|grep MISSING
CGI >= 3.38 …MISSING
SOME DEPENDENCIES WERE MISSING.
CGI >= 3.38 …MISSING

Ideas?

If you are running that command, you aren’t using the instructions I
sent you… Don’t try and mix and match the instructions I sent with
those from RT or other sources. For starters, the Apache configs are
completely different. Above, you are trying to configure RT to use
mod_perl; my instructions use FastCGI, specifically the non-Apache
module available via the standard RedHat RPM repos.

James Moseley
610-934-7307